Refund Policy

1. Eligibility

You may request a refund within 30 days of delivery if the product is unopened and in its original packaging. Opened products may be considered on a case-by-case basis.

2. Process

Contact us at contact@drexalonllexin.world with your order details and reason. We will respond within 5 business days.

3. Processing Time

Approved refunds are processed within 7–14 business days to the original payment method.

4. Exclusions

Refunds may not apply to promotional or discounted items unless required by law.

5. Contact

For refund enquiries: contact@drexalonllexin.world. Address: Corner Brecon and Isle Street, Queenstown 9348, New Zealand.